Terms Of Service

Terms and Conditions of Use and Employing Urban First look

Welcome to https://UrbanFirstLook.net/ The https://UrbanFirstLook.net/ website (the “Site”) is comprised of various web pages operated by Urban First look. https://UrbanFirstLook.net/ is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the “Terms”). Your use of https://UrbanFirstLook.net/ constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.

Urban First Look services are intended to address Digital Marketing related Services including: (a) evaluation of and attempts to correct Website, WordPress and networking issues; (b) WordPress configuration troubleshooting; (c) Bugs troubleshooting in website and (d) troubleshooting of Cpanel and Data Back up support for network, Search Engine Optimization Services, Search Engine Marketing Services, App Development, Content Marketing, Website Analysis, Social Media Marketing, Guest Posting, Mobile App Marketing. Urban First Look only provide Chat, Email or Phone support for any Digital Marketing related issues. Urban First Look will not be held responsible for any damage under any circumstances. All Urban First Look services are offered in English only.

If you’re looking for a strategic partner for your search engine marketing needs, please Contact Us. The use of any product, service or feature (the “Materials”) available through this internet website or Urban First look as an entity by any user of the website (“you” or “your”) shall be governed by the following Terms of Use: This website is provided by Urban First Look and may be used for informational purposes only. By using the site or downloading the Materials from the site, you agree to abide by the terms and conditions set forth in this notice. If you do not agree to abide by these terms and conditions, please do not use the website or download materials from the website. This site, including all Materials present (excluding any applicable third party materials), is the property of Urban First Look and is copyrighted and protected by worldwide copyright laws and treaty provisions. You agree to comply with all copyright laws worldwide in your use of this website and to prevent any unauthorized copying of the Materials.

Urban First Look does not grant any express or implied rights under any patents, trademarks, copyrights or trade secret information. If by mistake any content/images/copy right belongs to you or any known party, please write to us and we will remove it immediately. Urban First Look has business relationships with thousands of customers, suppliers, and others. For convenience and simplicity, words like joint venture, partnership, and partner are used to indicate business relationships involving common activities and interests, and those words may not indicate precise legal relationships.

Urban First Look executives may use electronic and software tools they deem necessary to repair your digital services, such as Chat, Email or Phone Support. Urban First Look may ask you to install software on your computer that allows you to obtain additional technology services. For software installations, Urban First Look may ask you to accept End User License Agreements. Urban First Look Support services are for problem-specific troubleshooting and problem resolution, and Excludes: i) computer programming; ii) software development; iii) training on hardware or software use. iv) warranty repairs or product replacement; v) support for Windows 95 and earlier versions of Windows; vi) support for Apple (Mac) operating systems earlier than Mac OS X. Urban First Look Support services support most Digital Marketing Services,Website, software, or Internet-related products, applications or features and Urban First Look reserves the right to defer support issues to your equipment or software vendor. Use of the Urban First Look services does not constitute a license to use the software, applications or equipment being supported, or an upgrade thereto. You are responsible for obtaining any necessary licenses to use your software and applications (irrespective of whether a Urban First Look executive accepts an End-User License Agreement on your behalf). A Urban First Look Support executive must receive full access to the product(s) to be serviced.

Urban First Look may refrain from providing any services on the basis that the minimum System, Software or Website requirements are not met or the technical problem.

Privacy
Your use of https://UrbanFirstLook.net/ is subject to Urban First Look Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.

Electronic Communications

Visiting https://UrbanFirstLook.net/ or sending emails to support@Urbanfirstlook.com constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.

Your account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that Urban First Look is not responsible for third party access to your account that results from theft or misappropriation of your account. Urban First Look and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.

Urban First Look does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use https://UrbanFirstLook.net/ only with permission of a parent or guardian.

Purchase/Cancellation/Refund Policy
Urban First Look offers you a 30 days refund policy
If, within 30 days after the purchase of your Service, you experience technical problems contact our customer support. They will do their best to help you fix the problem and if, at the end of their attempts to solve the problem is still not working, we’ll give you back your money without any questions asked.

Urban First Look services can be purchased either: (a) for an unlimited number of problems for a term beginning on the date you order Urban First Look and continuing for the duration of the plan you selected (“Term Plan”); or (b) on a per-Problem basis (the “Per-Problem Plan”). With respect to the Per-Problem Plan, Urban First Look, Urban First Look executives, in their sole discretion will determine what constitutes a Problem. Urban First Look executives will address a Problem which may include, follow-up telephone calls regarding the Problem that Urban First Look , in its sole discretion, deems reasonable and necessary in attempting to resolve the Problem. Once the Problem has been resolved by Urban First Look technicians, any further calls or requests for assistance will be considered a new Problem and additional fees will apply. UNLESS ANY TERM PLAN OR RENEWAL TERM PLAN (AS DEFINED BELOW) IS TERMINATED EARLIER IN ACCORDANCE WITH THESE TERMS AND CONDITIONS.

IF YOU PURCHASE Urban First Look SERVICES UNDER A TERM PLAN AND YOUR SERVICES (I.E., SUBSCRIPTION TO Urban First Look SERVICES) ARE TERMINATED BY YOU (OR BY Urban First Look .IF YOU BREACH THIS AGREEMENT) BEFORE COMPLETING YOUR TERM, THEN, UPON TERMINATION OF YOUR SERVICES, YOU AGREE THAT YOU WILL RECEIVE THE LESSER OF A PRO-RATED REFUND BASED ON THE NUMBER OF MONTHS REMAINING IN YOUR TERM OR 80% OF THE AMOUNT PAID FOR THE ENTIRE TERM.

Materials provided to https://UrbanFirstLook.net/ or posted on any Urban First Look web page
Urban First Look does not claim ownership of the materials you provide to https://UrbanFirstLook.net/ (including feedback and suggestions) or post, upload, input or submit to any Urban First Look Site or our associated services (collectively “Submissions”). However, by posting, uploading, inputting, providing or submitting your Submission you are granting Urban First Look, our affiliated companies and necessary sub-licensees permission to use your Submission in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submission.

No compensation will be paid with respect to the use of your Submission, as provided herein. Urban First Look is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in Urban First Look sole discretion.

By posting, uploading, inputting, providing or submitting your Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions.

Limited License

Subject to the terms and conditions set forth in these Terms of Use, Urban First Look grants you a non-exclusive, non-transferable, limited right to access, use and display this site and the materials thereon. You agree not to interrupt or attempt to interrupt the operation of the site in any way.

Third Party Content

The website makes information of third parties available, including articles, reports, news reports, tools to facilitate calculation, company information and other data (the “Third Party Content”). You acknowledge and agree that the Third Party Content is not created or endorsed by Urban First Look nor are any products or services offered through it. The provision of Third Party Content is for general informational purposes only and does not constitute a recommendation or solicitation. In addition, the Third Party Content is not intended to provide tax, legal or investment advice. You acknowledge that the Third Party Content provided to you is obtained from sources believed to be reliable, but that no guarantees are made by the website or the providers of the Third Party Content as to its accuracy, completeness, timeliness. You agree not to hold the website, any business offering products or services through the website or any provider of Third Party Content liable for any investment decision or other transaction you may make based on your reliance on or use of such data, or any liability that may arise due to delays or interruptions in the delivery of the Third Party Content for any reason.

By using any Third Party Content, you may leave this website and be directed to an external website, or to a website maintained by an entity other than Urban First Look. If you decide to visit any such site, you do so at your own risk and it is your responsibility to take all protective measures to guard against viruses or other destructive elements. Urban First Look makes no warranty or representation regarding, and does not endorse, any linked website or the information appearing thereon or any of the products or services described thereon. Links do not imply that Urban First Look or this Site sponsors, endorses, is affiliated or associated with, or is legally authorized to use any trademark, trade name, logo or copyright symbol displayed in or accessible through the links, or that any linked site is authorized to use any trademark, trade name, logo or copyright symbol of Urban First Look or any of its affiliates or subsidiaries.

No warranties
This site, the information and materials on the site, and any software made available on the site, are provided “as is” without any representation or warranty, express or implied, of any kind, including, but not limited to, warranties of merchantability, non infringement, or fitness for any particular purpose. There is no warranty of any kind, express or implied, regarding third party content. There is also no warranty that this site will be free of any computer viruses. Some jurisdictions do not allow for the exclusion of implied warranties, so the above exclusions may not apply to you.

Limitation of damages
In no event shall Urban First Look or any of its subsidiaries or affiliates be liable to any entity for any direct, indirect, special, consequential or other damages (including, without limitation, any lost profits, business interruption, loss of information or programs or other data on your information handling system) that are related to the use of, or the inability to use, the content, materials, and functions of the website or any linked website, even if Urban First Look is expressly advised of the possibility of such damages.

Disclaimer
The website may contain inaccuracies and typographical and clerical errors. Urban First Look expressly disclaims any obligation to update this site or any of the materials on this site. Urban First Look does not warrant the accuracy or completeness of the materials or the reliability of any advice, opinion, statement or other information displayed or distributed through the site. You acknowledge that any reliance on any such opinion, advice, statement, memorandum, or information shall be at your sole risk. Urban First Look reserves the right, in its sole discretion, to correct any errors or omissions in any portion of the site. Urban First Look may make any other changes to the site, the materials and the products, programs, services or prices (if any) described in the site at any time without notice.

Indemnity
You agree to indemnify and hold harmless Urban First Look, its subsidiaries and affiliates from any claim, cost, expense, judgement or other loss relating to your use of this website, including without limitation of the foregoing, any action you take which is in violation of the terms and conditions of these Terms of Use.

Changes
Urban First Look reserves the right, at its sole discretion, to change, modifies, add or remove any portion of these Terms of Use in whole or in part, at any time. Changes in these Terms of Use will be effective when notice of such change is posted. Your continued use of the website after any changes to these Terms of Use are posted will be considered acceptance of those changes. Urban First Look may terminate, change, suspend or discontinue any aspect of the Urban First Look website, including the availability of any features of the Site, at any time. Urban First Look may also impose limits on certain features and services or restrict your access to parts or the entire website without notice or liability. Urban First Look may terminate the authorization, rights and license given above and, upon such termination you shall immediately destroy all materials.

International Users and Choice of Law
This Site is controlled, operated and administered by Urban First Look from its offices within India.

Urban First Look makes no representation that materials at this site are appropriate or available for use at other locations outside of India and access to them from territories where their contents are illegal is prohibited. You may not use the website or export the Materials in violation of any applicable export laws and regulations. If you access this Site from a location outside of India, you are responsible for compliance with all local laws. These Terms of Use shall be governed by the laws of India, without giving effect to its conflict of law’s provisions. You agree that the appropriate court in India will have the exclusive jurisdiction to resolve all disputes arising under these Terms of Use, and you consent to personal jurisdiction in such forum.

These Terms of Use constitutes the entire agreement between Urban First Look and you with respect to your use of the website. Any cause of action you may have with respect to your use of the website must be commenced within one (1) year after the claim or cause of action arises. If for any reason a court of competent jurisdiction finds any provision of these Terms of Use or portion thereof, to be unenforceable, that provision shall be enforced to the maximum extent permissible so as to affect the intent of these Terms of Use, and the remainder of these Terms of Use shall continue in full force and effect. Urban First Look may at any time revise these Terms and Conditions by updating this posting. Since you are bound by these Terms and conditions, you should therefore periodically visit this page, by clicking the Disclaimer/copyright hyperlink at the bottom of the Urban First Look web site pages, to review the then current Terms and Conditions.

By coming to this website and reading emails from Urban First Look IT Service’s email id, you agree to the terms listed on this page apart from the terms discussed and agreed with you separately as per the Urban First Look Service’s choice/discretion.

Once you agree to work with Urban First Look, you also agree to:
The Cheque/Money Order/Wire Transfer/PayPal Payments will be payable to “Urban First Look,
We will be pleased to start the project promptly after we receive your acceptance of our proposal, the requested information and applicable professional fees.
At no event will Urban First Look be liable to the Client or any third party for any damages, including any lost profits, lost business, lost savings or other incidental, consequential or special damages arising out of the operation of or inability to operate the presentation application.

All the applicable taxes will be levied as per actual.
For purposes of this paragraph, “Employee For purposes of this paragraph, “Employee shall mean current employees or persons employed prior to the referenced project. During the period of performance of services by Urban First Look hereunder and for twenty four (24) months thereafter, (i) Urban First Look agrees not to solicit or induce any Employee of Client to terminate his or her employment with the Client or to hire any Employee of Client without the prior written approval of Client , and (ii) Client agrees not to solicit or induce any Employee of Urban First Look to terminate his or her employment with Urban First Look or to hire any Employee of Urban First Look without the prior written approval of Urban First Look.

Neither this Agreement, any Statement of Work or any rights or licenses granted hereunder may be assigned, delegated or subcontracted by any party without the written consent of the other party, except that (i) a party may assign and transfer this Agreement and any Statement of Work and its rights and obligations hereunder and there under to any third party which succeeds to substantially own all of its business and assets or assign or transfer any rights to receive payments hereunder, and (ii) Urban First Look may subcontract its obligations hereunder to any wholly-owned subsidiaries of Urban First Look or third party service providers, provided that Urban First Look remains primarily liable to Client hereunder, including with respect to the acts and omissions of any such parties employed or engaged by Urban First Look. However, Client may not assign or transfer this Agreement to a direct competitor of Urban First Look.

Client represents to Urban First Look an unconditional guarantee that all elements of text, graphics, photos, designs, trademarks, source code or other artwork furnished to Urban First Look for inclusion in the web pages are owned by Client, or that Client has permission from the rightful owner to use each of these elements, and will hold harmless, protect and defend Urban First Look from any claim or suit arising from the use of such elements furnished by Client.
Urban First Look retains the copyrights or ownership to the source code/design of all files produced/developed/designed by Urban First Look during the course of working on this project. After the final payment of the project rights and ownership of source code/design will be handed over to Client.

Regardless of the place of venue, this contract was entered into in Uttar Pradesh, India and any dispute will be litigated or arbitrated in Uttar Pradesh, India.
This agreement contained in this “Proposal constitutes the sole agreement between Urban First Look and Client and its owners.
Any additional work not specified in the proposal will be estimated separately or would require amendment to this proposal.

All the images and text/content etc is to be provided by the client. In case client does not provide us the images, client gives us assumed right to use the images from the internet. Urban First Look will try its best to use the Royalty free images but once the delivery is done, it is client’s responsibility that he has checked and agreed to the work provided. In case he feels/finds that there is something that does not belongs to him, he will immediately get back to Urban First Look to get it changed. Once the delivery of the work is done, Urban First Look does not accept the responsibility of any copy right infringement/trademark/performance/damages or any legal liability arising because of any reason. Ideally it is in the best interest of the client that they provide the images and text/other content at the time of contract only and ensure that work is done as per his agreement.

In the event that the fees payable by Client are tax deductible at source, the TDS certificate should be provided by Client to Urban First Look at the time of making the due payment. The Professional fees are exclusive of any applicable taxes and other government levies. Any such taxes and/or levies will be payable by Client in retrospective/non-retrospective effect.

In case of any legal proceeding, the amount paid will not exceed the amount charged from the client.

Website Development Project
During the project briefing, it is client’s responsibility to provide us with clear guidelines along with the flow or specific details you may require. When such details are not provided, we will proceed with our understanding of your requirements and quote accordingly. At a later stage, if a discrepancy arises, it may lead to additional costs to accommodate the changes. Thus, it is essential that you clarify every aspect of your website development and ensure that you have been quoted on the right requirements.

Once proposal has been finalized, any additions, changes or enhancements in the functionality or design of the project will affect the proposal and may incur additional cost and a revised delivery date. All additional work, over and above the estimates is charged separately. Under no circumstances will Urban First Look be liable for any delays caused by change in the project brief.

Any complexity related to specific deliverable, must be advised in advance and included in the proposal for costing purposes. We operate in good faith and rely on our clients to disclose the full picture of their expectations. Any discrepancy arising due to unclear requirements or expectations will not be borne by Urban First Look.

Website content and all related materials need to be provided to us within the first two weeks of starting the project. Any delays thereafter may delay the project and may incur additional charges if it goes beyond reasonable time-frame.

The client must recognise that at times there may be unforeseen circumstances that will delay the development process, particularly with reference to the integration of third party software. We will try our best to complete the project as agreed in the proposal. As long as it is within a reasonable period, the client agrees not to penalize us for any genuine delay, when every effort to keep the project on the proposed schedule is taken.

Urban First Look takes no responsibility of any of the third-party products, software or components used in the website development such as payment gateway, SSL certificates etc. We suggest you to take regular back-ups to avoid any disruptions.

Urban First Look offer packages in co-ordination with third party providers. Changes to the third-party provider’s rules and policies may ultimately effect the services we provide or the terms and conditions herein.

Domain registration charges are not included as a part of the proposal unless mentioned otherwise.

Hosting charges are not included in the quotations unless mentioned otherwise. Urban First Look can organise an appropriate hosting solution if required, a quote for which will be submitted separately and approved by the client.

Once the website is delivered we will provide 1-month free service including training

For e-commerce website – data entry is free for 20 to 55 products only

Where clients decide to organise their own hosting, we should be consulted before finalizing the type of hosting and database, as it should meet the requirements of the technology used for the development. Please note that we’ll require full access with hosting support for testing and deploying the application. Urban First Look will not be liable for any delays or errors caused by direct or indirect actions of the hosting company.

Urban First Look cannot give access to their test servers and test websites to the clients or any third party.

Copyright of the completed web designs, images, pages, code and source files created by the Developer for the project shall be with the Client upon final payment only by prior written agreement. Without agreement, ownership of designs and all code is with the Developer.

Dedicated Resource(s)
The client is allocated dedicated resource(s) along with the necessary functional support staff such as a Team Leader or Project Manager if requested (based on the service commissioned).

The developer/ designer is on a dedicated basis; it is important he or she has tasks at all times to avoid delays (any delays may increase the time required to complete the project).

The client is allocated dedicated resource(s) along with the necessary functional and support staff such as a team leader and a project manager.

The client will not attempt to engage in business with current or ex-staff on a personal basis. Contravention of this will lead to legal proceedings involving all parties. All Urban First Look employees have confidentiality clauses in their employment contract and have signed non-disclosure agreements.

The resource(s) would be operating out of the Indian office of Urban First Look. The Indian office operates Monday – Friday, 09:30 AM to 06:30 PM (India’s time zone is GMT + 5:30 / BST +4.30). All the public holidays are notified in advance and communicated by the development team directly; the holidays are generally compensated by working extra hours in the evenings, at weekends or as per the agreed time schedule with the client.

A man-month would be defined as 160 Hrs of work in a month. When a developer(s) is working on a dedicated basis, they are allocated for 40 hours per week, 160 hours per month etc. This time includes design, programming, testing and time spent awaiting feedback requested by the developer(s) to the client.

Both the parties undertake to disclose the information including “confidential information” only to a minimum number of its employees who need to have the information disclosed to them only on a “need-to-know” basis and to ensure that the obligations on use and disclosure of the information are observed by all of the said employees.

Any party may terminate the services / contract / agreement in writing by providing notice. Notice period for large projects is 3 months & 1 month for small to medium sized project. For clients with On-going Time & Materials Projects (weekly & monthly running projects with dedicated developers and designers), the notice period is a minimum of 1 week. Urban First Look has the right to “define” the “type” of a project. Third party services might require additional time.

During the course of the “project” it is the client’s responsibility to provide all (but not limited to the following) the relevant information, content, pictures, previous code etc… in order to make the project technically feasible and viable – in the absence of the above or any other relevant material Urban First Look will use freeware / shareware material as deemed fit.

Urban First Look will not be held responsible in case the client insists on using a particular “copyrighted” material – Urban First Look would assume that the client has taken care of the legal and copyright implications of using the same and once the final payment and or the website has been made “live” it is deemed that the client has given the go ahead to use the above-mentioned material at its own risk and consequences.

After the receipt of final payment, the client will own the specific instances of all code we produce for you but not the algorithms, techniques, methods, or trade secrets we use to produce it and which belong to Urban First Look.

Existing sites – Work done on an existing site is done on an unseen basis: Due to the nature of existing sites (sites already finished or part finished by a third party) we cannot predict code integrity. We undertake this work on the understanding that we will research and develop the existing code, but we make no guarantees that the previous work is a suitable framework for us to work with.

If the total man-hours logged by a resource are more than 15% over the hours defined above, then the Management of Urban First Look reserves the right to charge the client for the additional man-hours.

Maintenance Plan
All maintenance packages are for a minimum of 3 month’s period
Maintenance packages are billed quarterly and fee is to be credited / paid on 1st day of billed quarter.

Packages are designed to serve minor website maintenance tasks only. Larger projects or updates are not included in the package.
Package includes one support request per month of upto 20 man-hour. Unused man-hours may not be rolled over to the next month. This support time can be used once every month to update the WordPress and Plugins versions.

Urban First Look employs fair use policy, which means that although we don’t formally transfer over any unused time to the next month or formally accumulate unused man-hours, we do understand that your needs may change from month to month, and we allow flexibility in good faith sometimes.

Any extra hours used will be billed separately.
Support requests need to be sent via email to support@urbanfirstlook.com
Any urgent tasks will be charged separately

Payment terms:

Payment will be processed by the client on official site https://urbanfirstlook.net
Monthly maintenance package fees will be charged to the client’s credit card on file on the 1st day of every month.

Termination:
In case Client need to cancel the annual renewal, please inform us in writing at least one month prior to the renewal date.

Ongoing term: For any reason if the Client decides to terminate an on-going maintenance package then they will need to pay the balance amount of the remaining months.

Urban First Look reserves the right to terminate annual maintenance at anytime with written notice to the Client.

Changes to Terms
Urban First Look reserves the right, in its sole discretion, to change the Terms under which https://UrbanFirstLook.net/ is offered. The most current version of the Terms will supersede all previous versions. Urban First Look encourages you to periodically review the Terms to stay informed of our updates.

Contact Us
Contact Information
Website https://UrbanFirstLook.net
Email: support@urbanfirstlook.com
Email urbanfirstlook@gmail.com
USA & Canada 1-646-809-0102